Phoenicia Hotels group consists of the following entity:

“Hotel Lido by Phoenicia, located in Bucharest, District 1, 5-7 Magheru Boulevard, administered by PHOENICIA EXPRESS SRL, a legal entity organized according to the applicable legislation, having its headquarters in Bucharest, District 1, 441-443 Sos. Odaii, parter, cam. 1, having the Trade Register No. J40/17868/2018 and Fiscal Number RO 25693077. For the working point Hotel Lido by Phoenicia, the operator PHOENICIA EXPRESS SRL can be contacted by e-mail: and/or by phone: 031.433.7343, fax: 031.433.7344”

All the above operators process personal data through the website

Lido by Phoenicia Hotel collects, on the basis of the voluntary provision of the person concerned, personal data and the types of data collected depend on the nature of the site visitor’s intent to interact with the site.
Thus, to fill in the forms for requesting an offer and the contact form, the name and surname, e-mail address, telephone number (optional) are collected.
The data provided voluntarily by the person interested in the services of the Lido by Phoenicia group of companies are used for contacting by e-mail or by telephone, regarding the requested offer for which the person concerned has expressed interest. For marketing purposes, name, surname and e-mail address are also collected.
Lido by Phoenicia may also involuntarily collect other data that does not lead to the unique identification of the intended person (visit time, place of access, internet browser name and version, operating system, including other technical parameters) provided by the internet browser through which access to the site is made and can be used by our hotels group to improve the services offered to our clients. It may also collect involuntarily any other information that could lead to the identification of visitors, such as the IP address. Such information will not, however, be used to identify site visitors and will not be made public otherwise than under the conditions described in this Privacy Policy;

Operator Data Processing (Legal Purposes and Grounds)
Lido by Phoenicia processes the personal data provided through for the following legal purposes:
•on the basis of the user’s consent to contact the site, to provide information about the activities of Phoenicia Hotels Group or the services offered at its voluntary request (for example, by filling in the contact form or the request for an offer for training- s / courses);
• based on the site’s explicit consent for marketing purposes, for the delivery of newsletters in exclusively electronic format;
• In legitimate interest, personal data collected involuntarily in order to understand the needs and expectations of our clients and to improve our services.
By filling in the forms available at or by inserting the e-mail address for marketing communications or consent for marketing purposes on any material made available Lido by Phoenicia group, each user or after customer, has agreed that the Lido by Phoenicia Hotels will process its personal data in accordance with the purposes stated in this Privacy Policy, in compliance with the provisions of Regulation no. 679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) and the national provisions in force;

In the processing of personal data, Lido by Phoenicia will act legally, fairly and transparently. Data processing is done for determined, explicit and legitimate purposes. Data processing is appropriate and limited, only in relation to the need to achieve the purpose for which they were collected. Personal data will be retained only for the time required to meet the purposes for which it is processed, and processing will be done in an appropriate manner to ensure the security and integrity of the data. No data transfer will be performed without adequate precautionary measures.
In order to ensure the lawfulness of the processing of personal data, Lido by Phoenicia assumes responsibility for implementing appropriate technical and organizational measures to protect against unauthorized access, use, alteration or destruction of personal data in accordance with international and national legal provisions on protection of personal data.
Lido by Phoeniciawill not disclose personal data collected through the site, except for authorized employees or empowered persons to whom they are required to process them on behalf of Lido by Phoenicia marketing communications, web site provider, hosting provider and domain registration)) or if the disclosure obligation is a legal obligation of Lido by Phoenicia or its employees.

Any user of the site or client is, as the data subject, the following rights with respect to the personal data operator:
The right of access means the right of the data subject to obtain a confirmation from Lido by Phoenicia that personal data relating to the person concerned and, if applicable, access to such data and information on how data is processed.
The right to data portability refers to the right to receive personal data in a structured format, currently used and readable automatically, and to the right to transmit these data directly to another operator, but only if this is feasible from technically.
The right to oppose refers to the right of a site user or a client to oppose the processing of personal data when processing is necessary for the performance of a task that serves a public interest or when the operator’s legitimate interest is taken into account. Where the processing of personal data is for the purpose of direct marketing, the data subject is primarily entitled to oppose processing at any time.
The right to rectification refers to the correction, without undue delay, of inaccurate personal data. The rectification will be communicated to each recipient to whom the data was transmitted, unless this proves impossible or involves disproportionate efforts from the Phenicia Hotels group of companies.
The right to delete data (“the right to be forgotten”) means the right of the data subject to request that personal data be erased without undue delay if one of the following reasons is applied: they are no longer necessary to fulfill the purposes for which they were collected or processed; the person in question decides to withdraw his consent and there is no other legal basis for the processing; the person in question opposes the processing and there are no legitimate reasons to prevail; personal data has been processed illegally; personal data must be deleted for compliance with a legal obligation; personal data was collected in connection with the provision of information society services.

The right to restrict the processing may be exercised if the accuracy of the data processed by Lido by Phoenicia is disputed, for a period that allows verification of the correctness of the data; processing is illegal and the person in question opposes the deletion of personal data, but instead calls for restriction; if the Phenicia Hotels group no longer requires personal data for processing, but the person in question requests them to find, exercise or defend a right in court; if the person opposed to the processing for the period of time to check whether the legitimate rights of the Phenicia Hotels group of companies prevail over those belonging to the person concerned.
Right to file a complaint with the National Supervisory Authority for Personal Data Processing.

In order to exercise the above mentioned rights, the person concerned will contact the group of companies Lido by Phoenicia, through the operator that manages the respective location, by a written request sent to the registered office / working place or by e-mail , submitted to

The transmission of marketing communications by Lido by Phoenicia is carried out through the whiteimage platform, organized in accordance with the legal provisions in force on data protection, including Regulation 679/2016, offering the possibility to unsubscribe at any time from the newsletters submitted by Lido by Phoenicia.
More information about White Image can be found at:

More information about Mail Chimp can be found at:

Personal data collected through the site, processed by Lido by Phoenicia, are retained until the person’s Newsletter is unsubscribed.
Changing the Privacy Policy
If a change to these privacy rules is required, Phoenicia Hotels group will publish those changes to ensure accurate and complete information on the data collected and how they are used.
If the rights provided for in Regulation no. 679/2016 have been breached, any person concerned has the possibility to file a complaint with the National Authority for Personal Data Processing Supervision (A.N.S.P.D.C.P.).
Contact details of A.N.S.P.D.C.P. are the following: Bucharest, B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336; Telephone: + 40.318.059.211 / + 40.318.059.212; Fax: +40.318.059.602; E-mail:; Website:


Updates to this policy

The Personal Data Protection Policy will be reviewed periodically and, if necessary, will be updated.